Frequently asked questions

How SiteDash connects to your MODX sites, what we collect, and where to get help.

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  • Built for MODX agencies
SiteDash dashboard overview
What information does SiteDash collect about my sites?
See monitoring for an overview, and the Terms & Privacy Policy for how we collect and deal with data.
How can you get information about my site?
Install the SiteDash Client extra and connect it with your account once. That gives us a secure endpoint to poll for information and to execute tasks. We refresh your site information on a schedule driven by your plan, analyse that data, augment it with other sources, and present the result in the dashboard. Get started.
Does SiteDash work with local sites, sites behind a firewall, or sites that require basic authentication?
Not at the moment; your site needs to be publicly available for SiteDash to collect its information.
Where can I get help, suggest features, or report bugs?
Please use the standard modmore support channels, including email (support@modmore.com), the community forum, and @modmore on Twitter. You can also see and vote on ideas on our public roadmap.
Is my data safe with you?
We do not share personally identifiable data with anyone, and use modern coding practices and safe defaults to limit the chance of vulnerabilities. See our Terms & Privacy Policy for details.
How do I move a domain in SiteDash?
We don't currently support moving data from one domain to another, so if your site changed domains, please delete the old domain, and add a new site. Note that we do detect http→https redirects automatically.
Where do you get your list of MODX versions and extras?
We build the MODX and Extras databases ourselves, based on various sources, including GitHub, package providers, and public websites (MODX.com, modmore.com, etc). We also look at data received from sites connected to the system. Browse the public MODX and Extras pages.
What about an API?
We have a limited account API today. We're building a new API that can access and run anything the dashboard does. Read more or email support@modmore.com if you want early input.

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