Extras catalogue
ClientSupport
Latest release 2 years ago (December 20, 2023).
clientsupport
About
ClientSupport is a MODX extra to allow manager users to ask for help or support from inside the MODX manager. A button is added to the top right section in your MODX manager, which triggers a popup containing a help form where the user can describe their problem/question. In addition to the form fields the username, IP address, manager page URL and browser version is sent along.
ClientSupport provides built-in branding for Zendesk, Freshdesk and Jira. Be sure to have the email-to-ticket feature enabled in your ticket system and set the correct system settings for the ticket system and emailaddress in MODX. When one of the mentioned systems is used the button and form are branded accordingly.
The submitted form is sent to a configurable emailaddress where all the submitted data is shown in the email body.
Installation & usage
Install the extra via your MODX package installer.
At a glance
MODX 3 compatibility unknown. Based on our testing and community reports where available.
- Developer sterc
- Latest release December 20, 2023 (2 years ago)
- First seen in SiteDash August 4, 2022 (4 years ago)
- License GPLv2
- MODX support 3.0 – 100.0
| Changelog | |||
|---|---|---|---|
| MODX.com |
3.0.1-1-pl |
December 20, 2023
2 years ago |
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- Updated ClientSupport to MODX3
- Added german translations #2 - Fixed bug which caused URL to not be included in email |
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| MODX.com |
3.0.0-pl |
August 4, 2022
4 years ago |
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- Updated ClientSupport to MODX3
- Added german translations #2 - Fixed bug which caused URL to not be included in email |
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| MODX.com |
1.1.0-pl |
April 23, 2019
7 years ago |
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- Add 'custom_icon' system setting to allow custom icons for clientsupport button
- Improve compatibility for modx3 - Add 'Page URL' static field to popup form |
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| MODX.com |
1.0.0-pl |
November 20, 2017
8 years ago |
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No matching releases. |
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We've also seen 4 unverified versions of ClientSupport in use, but don't list those as we've been unable of confirming they are official releases from an official source.